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Heys Luggage Warranty

Heys 10 Year First Class UNCONDITIONAL Warranty

You're covered by the Heys First Class Unconditional Warranty for a period of 10 years. If your luggage is ever broken, even if it was caused by an airline, contact Heys to have it repaired.

Heys 10 Year Executive Class Warranty

You're covered for 10 years by the Heys Executive Class Warranty from your luggage's original purchase date to its original owner to be free from defects in related to workmanship. If such a defect appears, upon presentation of your dated proof of purchase and this original warranty tag, the luggage will be repaired within 30 days of its receipt. This warranty does not cover normal wear and tear, nor any consequential damages, nor does it cover repairs made by unauthorized personnel. It does not cover damage caused by public carriers i.e..(airlines). If your luggage is damaged by carriers you must claim with the carrier concerned immediately.

Heys 5 Year Prestige Class Warranty

You're covered for 5 years by the Heys Prestige Class Warranty from your luggage's original purchase date to its original owner to be free from defects in related to workmanship. If such a defect appears, upon presentation of your dated proof of purchase and this original warranty tag, the luggage will be repaired within 30 days of its receipt. This warranty does not cover normal wear and tear, nor any consequential damages, nor does it cover repairs made by unauthorized personnel. It does not cover damage caused by public carriers i.e.(airlines). If your luggage is damaged by carriers you must claim with the carrier concerned immediately.

Contact: Heys America Ltd., 2525 Bath Road, Elgin, IL 60124, 847-429-2026