Victorinox Swiss Army Luggage Warranty Information

Swiss Army lugagge carries a "Carry With Confidence" guarantee on their Swiss NXT, Swiss Werks, Tourbach and Architecture collections. This Carry With Confidence guarantee covers repairs of a functional nature caused by common carriers such as the airlines. The guarantee also ensures that your purchase be free of manufacturing defects in materials and workmanship for the life of the bag. The guarantee does not cover cosmetic damage or damage to the contents of the luggage. Component parts such as moving parts like wheels, may show wear and tear over time. These can be refurbished or repaired at nominal cost and are not covered by the guarantee. The Avolve luggage collection is covered by their Limited Lifetime Warranty. This warranty covers manufacturing defects in material and workmanship only. It does not cover damage caused by a common carrier such as the airlines. It does not cover wear on moving parts such as wheels, etc. Bags may need to be refurbished with use and you are responsible for shipping costs as well as for the repairs. You can also make a claim with the carrier such as the airlines or cruiseline if they damage your bag. Claims must be made at the time the damage occurs. You can contact TRG Customer Service Dept., 2047 Westport Center Drive, St. Louis, MO 63146 or call at 1-888-658-0717 for Swiss Army warranty information.