luggage specials
Tumi Alpha Lightweight International Carry-On
Tumi Alpha Lightweight International Carry-On
Regular Price: $595.00
Sale Price: $475.00
Tumi Carli Convertible Leather Satchel
Tumi Carli Convertible Leather Satchel
Regular Price: $395.00
Sale Price: $315.00
Tumi Ticon Slim Flap Leather Brief
Tumi Ticon Slim Flap Leather Brief
Regular Price: $695.00
Sale Price: $595.00
Tumi Ticon International Leather Zipper Carry-On
Tumi Ticon International Leather Zipper Carry-On
Regular Price: $1,495.00
Sale Price: $1,195.00
Tumi Vapor "Jonathan Adler Travels" Continental Carry-On Case
Tumi Vapor "Jonathan Adler Travels" Continental Carry-On Case
Regular Price: $545.00
Sale Price: $465.00
Tumi Alpha International Leather Carry-On
Tumi Alpha International Leather Carry-On
Regular Price: $895.00
Sale Price: $715.00
Tumi Beacon Hill Cambridge Flap Leather Brief
Tumi Beacon Hill Cambridge Flap Leather Brief
Regular Price: $495.00
Sale Price: $395.00

Victorinox Swiss Army Luggage Warranty Information

GLOBAL LIFETIME PLUS LIMITED WARRANTY

Our most premium collections are accompanied by premier warranty coverage. Should you experience functional damage of any kind during your first five years of ownership - even if caused by an airline, taxi, train or cruise ship - Victorinox will repair or replace your product as deemed appropriate. Following the first five years of ownership, your product is still guaranteed against manufacturing defects.

Years One Through Five - Total Protection
For five years from the date of original purchase, the Global Lifetime Plus Limited Warranty covers functional damage caused by common carriers such as airlines, taxis, trains and cruise ships, as well as defects in materials and workmanship. Should a defect or damage appear under normal use during the first five years of ownership, Victorinox will repair your product or replace it, as appropriate and at our discretion, with the same or an equivalent model, free of charge.

Years Six and Beyond - Quality Guarantee For years six and beyond, this warranty guarantees your product to be free from defects in materials and workmanship. Should a manufacturing defect appear under normal use, Victorinox will repair your product or replace it, as appropriate and at our discretion, with the same or an equivalent model, free of charge. Damage caused by common carriers is not covered during years six and beyond.

This warranty is non-transferable and does not cover cosmetic damage, wear and tear, damage resulting from abuse, misuse, unauthorized repair or improper handling, loss of use, loss of time or damage to the contents of your bag. Shipping costs to our repair center are the responsibility of the owner. The original sales receipt verifying the date of purchase from an authorized retailer is required to validate your warranty coverage. Any repairs made will restore the intended functionality. While repairs will be made professionally, Victorinox cannot guarantee the original appearance to be preserved. This warranty gives you specific legal rights, and you may also have other rights which vary from state to state or country to country.

Collections Covered:

  • Lexicon


  • CARRY WITH CONFIDENCE GUARANTEE

    Swiss Army's most premium collections are accompanied by premier warranty coverage. The Carry With Confidence Guarantee not only covers manufacturing defects in materials and workmanship for the life of the product, but also damage caused by common carriers such as airlines, taxis, trains and cruise ships. Should a defect or damage appear under normal use, Victorinox will repair your product or replace it, as appropriate and at our discretion, with the same or an equivalent model, free of charge.

    This warranty is non-transferable and does not cover cosmetic damage, wear and tear, damage resulting from abuse, misuse, unauthorized repair or improper handling, loss of use, loss of time or damage to the contents of your bag. Shipping costs to our repair center are the responsibility of the owner. The original sales receipt verifying purchase from an authorized retailer is required to validate your warranty coverage. Any repairs made will restore the intended functionality. While repairs will be made professionally, Victorinox cannot guarantee the original appearance to be preserved. This warranty gives you specific legal rights, and you may also have other rights which vary from state to state or country to country.

    Collections Covered:

  • all versions of Architecture
  • version 3.0 and later of E-Motion 360
  • version 3.0 and later of Mobilizer NXT
  • version 2.0 and later of Werks Traveler


  • LIFETIME WARRANTY

    Products covered by the Lifetime Warranty are guaranteed to be free from manufacturing defects in materials and workmanship for the life of the product. If such a defect appears, Victorinox will repair your product or replace it, as appropriate and at our discretion, with the same or an equivalent model, free of charge.

    This guarantee is non-transferable and does not cover cosmetic damage, wear and tear, damage resulting from abuse, misuse, unauthorized repair or improper handling, common carrier damage, loss of use, loss of time or damage to the contents of your bag. Shipping costs to our repair center are the responsibility of the owner. The original sales receipt verifying the date of purchase from an authorized retailer is required to validate your warranty coverage. Any repairs made will restore the intended functionality. While repairs will be made professionally, Victorinox cannot guarantee the original appearance to be preserved. This warranty gives you specific legal rights, and you may also have other rights which vary from state to state or country to country.

    Collections Covered:

  • version 2.0 and later of Altius
  • Altmont 2.0
  • Avolve 1.0
  • all versions of CH-97
  • Lifestyle Accessories 2.0
  • select items from Lifestyle Accessories 3.0
  • Seefeld
  • Spectra 1.0


  • GLOBAL 10-YEAR LIMITED WARRANTY

    Products covered by the Global 10-Year Limited Warranty are guaranteed to be free from manufacturing defects in materials and workmanship for 10 years from the date of original purchase. If such a defect appears during the warranty period, Victorinox will repair your product or replace it, as appropriate and at our discretion, with the same or an equivalent model, free of charge.

    This guarantee is non-transferable and does not cover cosmetic damage, wear and tear, damage resulting from abuse, misuse, unauthorized repair or improper handling, common carrier damage, loss of use, loss of time or damage to the contents of your bag. Shipping costs to our repair center are the responsibility of the owner. The original sales receipt verifying the date of purchase from an authorized retailer is required to validate your warranty coverage. Any repairs made will restore the intended functionality. While repairs will be made professionally, Victorinox cannot guarantee the original appearance to be preserved. This warranty gives you specific legal rights, and you may also have other rights which vary from state to state or country to country.

    Collections Covered:

  • Altmont 3.0
  • Avolve 2.0
  • Hybri- Lite
  • Spectra 2.0
  • Werks Professional
  • Victorinox Golf Items


  • TRAVEL SELECT LIMITED WARRANTY

    Products covered by the Travel Select Limited Warranty are guaranteed to be free from manufacturing defects in materials and workmanship for two years from the date of original purchase. If such a defect appears during the warranty period, Victorinox will repair your product or replace it, as appropriate and at our discretion, with the same or an equivalent model, free of charge.

    This guarantee is non-transferable and does not cover cosmetic damage, wear and tear, loss of use, damage to third party electronics or damage resulting from abuse, misuse, unauthorized repair, improper handling, power outage or any uncontrollable environmental circumstances. Shipping costs to our repair center are the responsibility of the owner. The original sales receipt verifying the date of purchase from an authorized retailer is required to validate your warranty coverage. Any repairs made will restore the intended functionality. While repairs will be made professionally, Victorinox cannot guarantee the original appearance to be preserved. This warranty gives you specific legal rights, and you may also have other rights which vary from state to state or country to country.

    Collections Covered:

  • select items from Lifestyle Accessories 3.0


  • FILING A WARRANTY CLAIM OR REQUESTING NON-WARRANTY REPAIRS

    Swiss Army hopes that you never experience a problem with your Victorinox Travel Gear product, but in the event that it displays a defect of a functional nature covered under warranty, please follow the simple steps below to file a warranty claim. For your convenience, Victorinox has a global network of Authorized Repair Centers ready to provide you with service anywhere in the world.

    If you would like to send your product directly to Victorinox Travel Gear for repair, or need assistance locating an Authorized Repair Center, please contact their Customer Service Department by dialing 1-888-658-0717 inside the U.S., +1-314-447-3148 outside the U.S., or by emailing them at service@trggrp.com. A Return Authorization number is required for all products shipped to Victorinox Travel Gear.

    You can contact TRG Customer Service Dept., 2047 Westport Center Drive, St. Louis, MO 63146 or call at 1-888-658-0717 for Swiss Army warranty information.