Ricardo Beverly Hills luggage has a limited lifetime warranty on the majority of their collections. Their warranty states that your purchase is free of defects in material and workmanship. This warranty does not cover damage resulting from abuse or airline mishandling. They suggest you file a claim with the airlines or other common carrier if they damage your luggage. Component parts such as wheels, will show wear over use and time. They may need to be replaced or repaired and this is not covered by the Ricardo Beverly Hills
warranty. The warranty only covers defects in workmanship or material. You can write or call them if you have a warranty issue. They will send you a claim number and refer you to a repair facility. You will responsible for shipping costs and you will need a copy of your purchase receipt. For further information, of if you have any questions, you can contact them at Ricardo Beverly Hills, Customer Service, 16111 Canary Avenue, La Mirada, California 90638. You can also phone at 800-724-7496, fax at 714-670-3477 or e-mail at firstname.lastname@example.org. The Ricardo Beverly Hills Bel Aire luggage collection has a Performance Guarantee Warranty which does cover airline or common carrier damage for the first three years of ownership. You will also need to proceed as above, and receive a claim number. However, for the first three years, these damages will be done at no charge.