Eagle Creek Luggage Warranty

Eagle Creek luggage has two different warranties that cover their different collections of merchandise. Their "No Matter What" warranty covers the ES3 Exploration System, Hovercraft luggage collection and the No Matter What duffel collection. The "No Matter What" warranty will cover any defects in workmanship, materials, or malfunction. If your Eagle Creek luggage from one of these collections is damaged, even by an airline, they will fix it free of charge or replace it at their option for the life of the product. You will responsible for the shipping charges to their facility. The location for returning your warranty repair is Eagle Creek, Attn: Warranty Service, 5935 Darwin Court, Carlsbad, CA. 92008. If they cannot repair it, they will replace it at their option with a product of equal value if the original is not available. The balance of the Eagle Creek luggage collections are covered by the Lifetime Guarantee. Eagle Creek workmanship and materials are under this guarantee against any defects or malfunction. Excessive wear and tear and accidents are not covered under this guarantee. You can contact Eagle Creek Travel Gear at 800-874-9925, 800-874-1048 or at www.eaglecreek.com for further information.