Delsey luggage has two different warranties. Their better collections are covered by their Limited Lifetime Warranty also called "Worldwide Limited Lifetime Warranty." Their lower priced collections are usually covered by their "10 year limited warranty." Remember, Delsey luggage is available in 110 countries on the five continents by Delsey agents and retailers. Delsey luggage is covered against manufacturing defects in workmanship or material from the date of purchase during the time frame specified on the guarantee certificate delivered with the piece of luggage and upon presentation of the sales receipt. The guarantee covers the relacement of parts acknowledged to be faulty. The Delsey
guarantee does not apply to accidents or normal wear and tear. When luggage is damaged in transit, a claim must be made immediately with the transporter. The Delsey guarantee does not cover damage by a common carrier such as planes, buses, trains, and cruiselines. The Delsey guarantee does not cover damage due to exposure to a direct source of heat or use of a solvent. The Delsey guarantee does not cover water damage, including when carried on a car roof rack during rain. Many repairs that are covered under their warranty can be done at a nominal charge. Delsey worldwide service centers can be found at www.delsey.com or you can call Delsey at 410-796-5655.