Briggs & Riley Luggage Warranty

Briggs & Riley luggage has "Simple As That" warranty also known as their "Lifetime Performance guarantee." Briggs & Riley luggage and briefcases are designed to last. No matter who has damaged the luggage or briefcase, (including airlines, cruiselines, taxis) Briggs & Riley will repair it free of charge. Even if you decide to purchase a new piece of Briggs & Riley, the older model will always be covered under their warranty. This will cover all of the Briggs & Riley luggage collections including Baseline, Transcend, BRX, Verb and @Work. Repairs are done at no charge and that can include zippers, trolley handles, wheels, etc. Briggs & Riley has designed their bags to last, with the best components, so their warranty is really "as simple as that!" The warranty does not include cleaning or cosmetic wear or damage. It does not cover lost or stolen bags or their contents. You may want to place a claim for serious damage caused by airline, bus, train or cruiselines, as a bag cannot always be returned to its original condition. You can return your bag to a Briggs & Riley repair facility, or to Briggs & Riley luggage directly. You will responsible for shipping costs. Briggs & Riley will require a return number if you are sending the bag directly to them. If you have questions or need a return number, Briggs & Riley can be reached at 888-HMB-BAGS or at www.briggs-riley.com.